Apr 2026 — Present
Six-month program · expected completion Oct 2026Current trainingBlueRays Holding
IT Support Specialist Trainee
Tamheer · Saudi TV Project
Day-to-day IT support and media-storage operations in the Saudi TV project environment.
QNAP NAS environment supported
Archive transfer assisted
End-user technical support
Shared storage & archive operations
Support a 200 TB QNAP NAS environment for video footage, editing projects, promotional content, and graphics. Organize archives, retrieve historical assets, and manage user accounts and access permissions.
Storage capacity recovery
Assisted in transferring approximately 20 TB of archived data to a Google-based cloud storage platform, helping free capacity on the primary storage system.
Windows, macOS & network access
Resolve hardware, software, application, and access issues. Configure and reconnect shared drives, including manual IP and account reconfiguration after network changes.
Onboarding & IT operations
Assist with account activation and Microsoft Authenticator MFA/2FA, set up biometric access, document device specifications and peripherals, and coordinate software subscription or credit renewals with IT management.
